FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

We have the DHL International GmbH as a shipping method through the printing company Pigmentpol

Do You Ship Internationally?

Not at the moment, we will initially only be in Germany but you will be informed when we can have more shipping options.

How Long Will It Take To Get My Package?

Two weeks maximum 

Payment Information

What Payment Methods Are Accepted?

We have Klarna payment: Pay later (Rechnungskauf / Pay in x), Pay now (Lastschrift / SOFORT Überweisung / Kreditkarte) or Slice it (Ratenkauf) 

Is Buying On-Line Safe?

Yes and we have SSL Certificate from our hosting company

Orders & Returns

How Can I Cancel Or Change My Order?

The purchased printed paintings will not have a right of withdrawal but the other purchased items (gifts, jewelry and sculptures) will have a right of withdrawal.